1. Who we are

Net-working
Unit 2 Bankside, The Watermark, Gateshead, NE11 9SY
Email: info@net-working.net
Phone: 0191 809 0769

2. What information we collect

We may collect the following information about you:

• Contact details — name, email address, phone number
• Booking information — event(s) booked, session preferences, dietary or accessibility requirements you tell us about
• Business information — company name and details you choose to share for networking introductions
• Enquiry details — anything you tell us via our contact/enquiry form (e.g. interest in padel, pickleball, tennis, or corporate events)
• Newsletter sign-up details — email address, if you opt in to event alerts
• Technical information — IP address, browser type, and usage data collected automatically via cookies or analytics tools when you visit our website

3. How we collect information

We collect information when you:

• Fill in our contact or enquiry form on the website
• Book a place at an event (including via third-party platforms such as Eventbrite)
• Sign up to our newsletter or event alerts
• Contact us by phone or email
• Browse our website (via cookies and similar technologies)

4. How we use your information

We use your information to:

• Process and manage your event bookings
• Respond to your enquiries about padel, tennis, pickleball, or corporate events
• Send you event alerts or newsletters, if you’ve opted in
• Facilitate networking introductions during sessions (e.g. sharing your name/business with other attendees on the day)
• Improve our website and services
• Meet our legal and accounting obligations

5. Our legal basis for processing

We rely on the following legal bases under UK GDPR:

• Contract — to process your booking and deliver the event you’ve paid for
• Consent — for newsletter sign-ups and marketing communications
• Legitimate interests — to respond to enquiries and improve our services
• Legal obligation — for financial record-keeping

6. Sharing your information

We may share your information with:

• Venue partners (e.g. Padel Up, Blaydon Tennis Club, Whickham Sports College) so they can accommodate your visit
• Third-party booking platforms (e.g. Eventbrite) used to manage event registrations
• Service providers who support our website, email, or payment processing
• Other attendees, in a limited way — first name and business/company details may be shared during sessions as part of the networking format

We do not sell your personal information to third parties.

7. Cookies

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings.

8. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.

9. Your rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to or restrict certain processing
• Withdraw consent at any time (e.g. unsubscribe from our newsletter)
• Complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you have concerns about how we handle your data

To exercise any of these rights, contact us at info@net-working.net.

10. Data security

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, or misuse.

11. Children’s privacy

Our services are aimed at adults attending business networking events. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this privacy policy from time to time. The “last updated” date at the top of this page will reflect the most recent changes.

13. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@net-working.net
Phone: 0191 809 0769
Address: Unit 2 Bankside, The Watermark, Gateshead, NE11 9SY